An AI‑powered knowledge base automatically pulls from tickets, summarizes content, classifies it, and publishes fresh articles, cutting support costs and improving customer satisfaction.
A feedback loop turns customer voice into quick actions. Start with a trigger, add sentiment, route to the right team, and monitor the system.
Explore AI agents for ticket triage, empathy chatbots, self-service search, multichannel routing, and response drafting to boost your support team.
Support automation agents manage ticket triage, live chat, knowledge base updates, escalations, feedback surveys, analytics, and SLA monitoring so your team can focus on customers.
Support agents automation handles ticket intake, chat, escalation, feedback, and reports so you boost satisfaction and free your team.
Autonomous support agents pull customer data, draft personalized replies, and escalate issues automatically to speed up service and reduce workload.
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